Got questions?
Getting Started
What is a bidet and how does it work?
A bidet uses a gentle stream of water to clean you after using the toilet. Unlike traditional European floor bidets, Tudaloo attaches directly to your existing toilet or replaces it entirely, no separate fixture needed. Simply adjust the water pressure, press a button or turn a dial, and you're cleaned with fresh water. It's inspired by Japan's high-tech washlets but designed specifically for Australian bathrooms. Think of it as upgrading from dry paper to a proper wash.
Which Tudaloo is right for me?
New to bidets? The Flow is perfect—no power needed, just water pressure for a simple, effective upgrade that fits almost any toilet.
Want more comfort? The Pro Series adds heated seats, warm water, air drying, and remote control for daily luxury.
Going all-in on your renovation? The Halo is our complete smart toilet with sensors, auto-flush, UV cleaning, and every premium feature imaginable.
Always travelling? The Go is compact, rechargeable, and fits in your bag for freshness anywhere.
Not sure? Take our 30-second quiz →
Are bidets better than toilet paper?
Yes. Would you clean your hands with dry paper? Water removes 99% of bacteria while toilet paper just smears things around. Bidets are more hygienic, gentler on sensitive skin, better for the environment (80% less paper waste), and save you money long-term. Once you try one, you'll wonder why you ever used paper.
How much does a bidet cost in Australia?
Tudaloo Bidets in Australia range from $109 (portable) to $3,899 (complete smart toilet). Our Flow starts at $249 for a simple non-electric seat, the Pro Series is $799-$1,099 for heated seats and warm water, and the Halo is $3,899 for the ultimate smart toilet experience. While toilet paper costs $500+ per year ongoing, a bidet is a one-time investment that pays for itself in 6-18 months.
Installation & Fitment
Is installation difficult?
Not at all. Most Tudaloo models can be installed in 15-30 minutes. Australian regulations require professional installation for water connections - this ensures everything is done properly and meets standards. The Flow and Pro Series attach to your existing toilet, while the Halo replaces your entire toilet. If you've ever had a dishwasher or washing machine installed, this is even simpler.
Does it fit my toilet?
Most Tudaloo models fit 95% of standard Australian toilets. The Halo replaces your entire toilet, so fitment isn't an issue. For the Pro Series and Flow, we recommend contacting us and we'll help you work it out. before purchasing.
Can I install it in a rental property?
The Flow and Pro Series are renter-friendly—they attach to your existing toilet and can be removed when you move. You'll need your landlord's permission since installation requires a licensed plumber to modify plumbing connections, but the changes are minimal and completely reversible. The Halo requires replacing the entire toilet, so that's better suited for homeowners. Many renters install a Flow or Pro and take it with them to their next place.
How do electric bidet seats work in Australia?
Our Pro Series and Halo models plug into a standard 240V Australian power outlet (within 1.5 metres of your toilet). They use minimal electricity to power the heated seat, water heater, air dryer, and electronic controls. The power consumption is very low—similar to a small appliance on standby. Installation by a licensed plumber includes ensuring your electrical setup is safe and compliant with Australian standards.
Usage & Hygiene
How do I use a bidet?
It's simple. After using the toilet, activate the bidet with a button press or dial turn. Adjust the water pressure to your comfort level (start gentle, increase as needed). The water stream cleans you thoroughly in seconds. Some models let you adjust the nozzle position for perfect targeting. If your model has an air dryer, use that to dry off. If not, pat dry with a few squares of toilet paper. First-timers usually get the hang of it within a day or two.
Will I still need toilet paper?
Barely. Most customers reduce their toilet paper usage by 80%. You might use a few squares to pat dry, but that's it. Our Pro Series and Halo models have built-in air dryers, so you can go completely paper-free if you want. Your wallet and the planet will thank you.
Is it hygienic?
Very. The nozzles self-clean before and after each use with fresh water. Pro Series and Halo models have UV sterilisation that kills 99.9% of bacteria. The water comes from the same clean supply that fills your toilet cistern—water that's safe enough to drink. It's significantly more hygienic than smearing bacteria around with dry paper. Clinical studies show bidets remove 99% of bacteria compared to toilet paper.
Can women use bidets?
Absolutely. In fact, many women prefer bidets because they're gentler and more hygienic than toilet paper, especially during menstruation or pregnancy. All our models have a dedicated front wash setting designed specifically for feminine hygiene, with adjustable pressure for comfort. The gentle water stream is perfect for sensitive areas and helps maintain better hygiene throughout the day.
Is the water cold?
Depends on the model. The Flow uses your existing tap water (room temperature, perfectly comfortable for most people). The Pro Series and Halo have built-in heaters that warm the water to your preferred temperature. Once you try warm water, you'll wonder how you ever lived without it.
Legal & Compliance
Are bidets legal in Australia?
Yes, bidets are completely legal in Australia. Australian plumbing regulations require a licensed plumber to connect any fixture to your water supply. This ensures proper installation, meets Australian standards (AS/NZS 3500), and prevents cross-contamination.
Cost & Savings
Do bidets save money?
Yes. The average Australian household spends $500+ per year on toilet paper. A bidet reduces toilet paper usage by 80%, saving you $400+ annually. Depending on which model you choose, your Tudaloo pays for itself in 6-18 months, then it's pure savings every year after that. Plus, you're saving trees, water used in paper production, and reducing landfill waste.
How much does it cost to run?
Very little. The Flow uses zero electricity—just water pressure from your existing supply. The Pro Series and Halo use minimal power, similar to leaving a nightlight on. Typical running cost is under $20 per year. Water usage is negligible—less than a litre per use. Compare that to the $500+ you're spending annually on toilet paper, and the choice is clear.
Will a bidet increase my water bill?
No, not noticeably. A bidet uses less than a litre of water per use—similar to flushing your toilet once. Compare that to the 140 litres of water required to manufacture a single roll of toilet paper, and bidets actually save water overall. Most customers don't notice any change in their water bills after installing a bidet.
Products & Features
What's the difference between a bidet seat and a smart toilet?
A bidet seat (like our Pro Series and Flow) attaches to your existing toilet, replacing just the seat. It adds bidet functionality without replacing your entire toilet—perfect for most bathrooms and much more affordable.
A smart toilet (like our Halo) is a complete, all-in-one unit that replaces your entire toilet. It has bidet functionality built in, plus advanced features like automatic flushing, UV self-cleaning, air purification, and sensors that detect your approach. Smart toilets are the ultimate bathroom upgrade but require removing your old toilet entirely.
Are portable bidets any good?
Yes, especially our Tudaloo Go. Portable bidets are perfect for travel, camping, work, or anywhere you can't install a permanent bidet. They're not quite as convenient as an installed model, but they're infinitely better than using just toilet paper. Many customers buy a Go first to try the bidet experience, then upgrade to an installed model for their home bathroom. It's also great as a backup when you're away from your main bidet.
Support & Warranty
What if I change my mind?
We offer a 30-day satisfaction guarantee on most models. Not the right fit? You can dry-fit it to check (without connecting water or power) and still return it for store credit or exchange—as long as it's unused and in original packaging. Cash refunds available with a small restocking fee. Sale items can be returned for store credit or exchanged. The Halo is non-returnable once dispatched (it's a complete smart toilet unit), but our Fit Specialist will verify compatibility before your order ships so you're 100% confident.
What warranty do you offer?
All Tudaloo seats (Flow, Pro Series) and Halo come with a 2-year warranty covering manufacturing defects and faulty components. This doesn't cover damage from improper installation or misuse, which is why we require licensed plumber installation. Keep your receipt and contact us if you experience any issues—we'll sort you out quickly.
Why choose Tudaloo over other brands?
We're Australian-owned and operated from Brisbane, and our products have been designed for Aussie bathrooms, from compliance to compatibility. We offer local support, understand Aussie plumbing, and have over 8,000+ happy customers to prove we're doing something right, making us the most trusted bidet brand in Australia. From the simple Flow to the premium Halo, we've got options for every bathroom and budget. Plus, we back everything with a 30-day satisfaction guarantee and 2-year warranty.
Special Circumstances
What about guests?
They'll be curious, then impressed, then asking where to buy one. We hear it constantly: "My guests always ask about my toilet." Most people are too polite to ask how to use it, so consider putting a discreet instruction card in the bathroom. Within a week, you'll be fielding questions about where they can get their own. Many of our customers end up buying a second unit after their friends and family try theirs.
Do you offer NDIS support?
Tudaloo bidets can significantly help those with mobility challenges, arthritis, or other physical limitations. Many of our customers report greater independence and dignity in their bathroom routine. The water cleaning reduces the need to reach or wipe—movements that can be difficult for people with disabilities. Our products typically qualify for NDIS funding under home modifications or assistive technology categories, depending on individual plans and needs.
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